The Open Cybernetics & Systemics Journal

2015, 9 : 1496-1501
Published online 2015 September 30. DOI: 10.2174/1874110X01509011496
Publisher ID: TOCSJ-9-1496

A Service Process Model for Outsourcing Human Resources Management System: Based on Massive Customized Requirements Research Perspectives

Jingyu Zhao and Xin Yan
School of Management, Xiamen University, Xiamen, Fujian, 361005, P.R. China.

ABSTRACT

The traditional service process model focus on personalized requirements for each customer and build model for everyone. However, when a large number of customers appear, system modeling efficiency rapidly decreased and maintenance cost rapidly increased. To solve this problem, this article proposed massive personalized requirements description service process model, MPSPM. This model firstly divides customer’s personalized requirements into three dimensions: functional, efficiency, and valuable. Furthermore, in order to meet the customized modeling requirements by using minimal modeling tools, MPSPM model define the variable point and modeling standard. Finally, this article discussed a modeling case of outsourcing human resources management system. Especially develop a set of graphical modeling tools to test and verify MPSPM model.

Keywords:

Massive customized requirements, service process modeling, variable point.