The Open Cybernetics & Systemics Journal

2015, 9 : 1776-1782
Published online 2015 October 8. DOI: 10.2174/1874110X01509011776
Publisher ID: TOCSJ-9-1776

Research on the Factors of the Process of the Tacit Knowledge in Knowledge Service Enterprises

Chi Chen , Zhongyi Zhang , Li Chen and Yongbo Lv
Beijing Jiaotong University, Beijing, 100044 China.

ABSTRACT

Current knowledge services enterprises have developed rapidly, and the core competitiveness lies in the tacit knowledge which is crux of the enterprises and the brain of employees, but is difficult to observe and disseminate. This paper is an account of the research conducted on the tacit knowledge process in knowledge services enterprises, considering the characteristics of the tacit knowledge, the subject of the knowledge, the object of the knowledge and the external environment to fully account for the factors influencing the tacit knowledge and its development , building a conceptual model and theoretical analysis regarding tacit knowledge in knowledge service enterprise. On the basis of the previous article and the empirical research data obtained through questionnaires and calculated using SPSS software for statistical analysis, correlation assumptions were made before testing and were discussed for the empirical results.

Keywords:

Core competitiveness, knowledge service enterprises, SPSS software, tacit knowledge.