The Open Medical Informatics Journal

2017, 11 : 52-57
Published online 2017 October 24. DOI: 10.2174/1874431101711010052
Publisher ID: TOMINFOJ-11-52

RESEARCH ARTICLE
Evaluation of Effective Dashboards: Key Concepts and Criteria

Mahtab Karami1 , Mostafa Langarizadeh2, * and Mansoor Fatehi3

* Address correspondence to this author at Iran University of Medical Sciences, Tehran Province, Tehran, Iran; Tel: +989198616016; E-mail: Langarizadeh.m@iums.ac.ir

ABSTRACT

Objective:

The aim of this study is to offer appropriate criteria to evaluate effective dashboards for healthcare organizations.

Method:

In a Delphi study, a team of information technology consultants were asked to determine a set of user interface requirements for evaluating, building or selecting the dashboard. In the first round, a list of main features or criteria to be used was determined based on the panel’s rating,.

Results:

In this study, it was revealed that a set of key criteria for evaluating the dashboards can be used for all types of dashboards. These criteria were classified into 7 main categories including user customization, knowledge discovery, security, information delivery, alerting, visual design, and integration and system connectivity.

Conclusion:

Choosing good criteria for selecting effective dashboards for healthcare organizations is very critical because these organizations follow a data-intensive and technology-driven environment. This study revealed the importance of key criteria which can guarantee development of an evaluation checklist.

Keywords:

Dashboard, Visualization, Criteria, Healthcare, Concepts, Evaluation.