Evaluation Methodology for Assessing Management System Establishment Support Tools

ABSTRACT

The establishment and operation of a certified management system (e.g. for Quality Management or Information Security Management) according to an international standard is a complex task for an organization. Hence, organizations usually search for support in order to successfully establish the management system and pass the certification procedure. This support is represented by consultants and / or by appropriate software tools. These software tools are designed to support the implementation and operation of management systems within organizations. This article presents an evaluation methodology for such software tools. An evaluation of such software tools for the establishment of management systems in organizations provides trust into these tools to the users of the tools, and it also provides a confirmation to the manufacturers of these tools that the evaluated aspects are straight.

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